Deposit & Payment:
The deposit for every trip longer than one day is: € 400,- (non refundable) and should be paid in a period of 10 days after you receive a pdf invoice from me.
The prefered payment method is bank transfer via Iban (international).
I also accept paypal as long as there is no fee I have to pay. Make sure you select „Send money to family or friends“ or „Send a gift“.
You can find the payment details on the Contact page.
Cancelation & Refunds:
Cancellations made at least 30 days prior to trip’s starting date receive a full refund, less the deposit.
Cancellations made 14-29 days prior to the trip’s starting date will receive a 25% refund, less the deposit.
Cancellations made 0-13 days prior to trip’s starting date, or after the trip has begun, will not receive a refund but get a 35% credit for future trips or other services.
If you wish to change an allready booked trip to a different one, no fees will be charged. If the other trip is not available and you can not go on the booked one the cancellation policies will occur.
Refunds will be issued promptly via bank transfer or your prefered method.